Independent · Algorithm-scored · No pay-to-rank
Justworks EOR review
The decision layer
Should you pick Justworks?
// justworks at a glance
Justworks is an Employer of Record provider offering EOR and contractor payments. It scores 58/100 on the EOR Select index, covers 42 countries and prices on request.
- What it is
- Employer of Record (EOR and contractor payments)
- Select Score
- 58/100
- Country coverage
- 42 countries
- Entry EOR price
- Quote only
- Third-party rating
- 4.6/5 from 1,898 reviews
As of July 13, 2026 · scored by the EOR Select rating system (methodology)
// the verdict
The verdict
Justworks scores 58/100 on the Select Score, strongest on support and compliance. Its weakest axis is country coverage, the clearest trade-off to weigh before committing.
Justworks is a New York-based employer of record founded in 2012, offering EOR and contractor management services across a moderate range of markets. Pricing is quote-based, so expect to contact sales rather than see a published rate. It is a fit for teams that prioritize support quality and compliance, and can work within a quote-based pricing process.
// strengths & watch-outs
Strengths and watch-outs
// strengths
- 5 security certifications on file
- Strong third-party reviews (4.56/5 across 1,898)
- 4 platform integrations
- Multiple support channels (6)
// watch-outs
- Narrower coverage (42 countries) than the field
- EOR pricing only on request (no public price)
// how it scores
How Justworks scores
Covers 42 countries, 23% of the 185-country benchmark.
Pricing is not published, so it is scored below providers that disclose a price. Price transparency is part of the rating.
5 security certifications on file, with a blended third-party review score of 4.56 out of 5 across 1898 reviews (weighted by review volume).
4 listed integrations.
6 support channels on file, with a blended third-party review score of 4.56 out of 5 across 1898 reviews (weighted by review volume).
Based on 19 approved Reddit mentions (4 positive, 9 neutral, 6 negative; 11 first-hand). First-hand accounts weigh more than second-hand remarks; 1 mention from possible promotional accounts is down-weighted. Net community sentiment is balanced; Reputation scored 59.
The total is weighted by how much independent review evidence backs this provider, so it can sit below the average of the categories above. How scoring works
The data record
Justworks by the numbers
// pricing
What Justworks costs
EOR
Contractor
per employee / month
Payroll
per employee / month
Normalized starting prices from our dataset. Final pricing depends on country and headcount. Full Justworks pricing breakdown →
verified July 13, 2026provider pricing pages
// country coverage
Where Justworks operates
Verified Employer of Record coverage in 41 countries, from the same normalized dataset used to score every provider.
Show all 41 countries
- Brazil
- Canada
- Chile
- Colombia
- Costa Rica
- Mexico
- Panama
- Peru
- Puerto Rico
- Uruguay
- Bulgaria
- Croatia
- Cyprus
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Latvia
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Spain
- Sweden
- United Kingdom
- Kenya
- South Africa
- Georgia
- India
- Israel
- Malaysia
- Philippines
- Singapore
- Turkey
- Australia
- New Zealand
verified July 13, 2026normalized EOR coverage dataset
// platform & operations
How Justworks runs
Justworks integrates with 4 tools, holds 5 security certifications and bills clients in 1 currency.
- Security & compliance
- soc2iso27001gdprhipaapci-dss
- Integrations
- QuickBooksXeroGreenhouseJazzHR
- Payroll & platform
- Multi-currencyAutomated taxTax filingPayslip generationEmployee portalAPI accessHRIS integrationCompliance dashboardDedicated support24/7 supportMobile appOn-demand pay
- Pay-run frequency
- Bi-weeklySemi-monthly
- Payment methods
- Bank transferACHSEPASWIFT
- Support channels
- Live chatPhoneEmailDedicated CSMKnowledge base24/7 support
- Employee payouts
- Local currency, across 42 countries: 28 currencies including EUR, USD, GBP, INR
- Bills clients in
- USD
- Founded
- 2012
- Headquarters
- New York City, US
verified July 13, 2026provider disclosures
// fee transparency
What Justworks tells you before you ask
This scores only what Justworks publishes, not whether its prices are low. A cost counts as disclosed when we can link the provider’s own page stating it. See the full ranking or how this is scored.
verified July 13, 2026provider disclosures, own-domain sourced
Outside evidence
What the market says about Justworks
// reviews across the web
What Justworks customers say
1,126 reviews
View on G2 →740 reviews
View on Capterra →32 reviews
View on Trustpilot →533 reviews
View on Glassdoor →| Platform | Rating | Change | Reviews | Change |
|---|---|---|---|---|
| G2 | 4.6 | steady | 1,126 | +10 |
| Capterra | 4.6 | steady | 740 | +3 |
| Trustpilot | 2.1 | steady | 32 | +5 |
// reddit reputation
Justworks on Reddit
Across 19 approved Reddit mentions of Justworks (as of Apr 2026), 21% were positive, 47% neutral and 32% negative. The most-discussed topics were support, platform, compliance. We screen each mention for relevance, then label sentiment. Unfiltered operator experience, separate from our Select Score.
19 mentions · 11 first-hand · 1 from promotional accounts, down-weighted
// key takeaways
What people praise
- Support (2)
Common complaints
- Onboarding (3)
- Pricing (2)
Raw counts. The Reputation score also weighs recency, first-hand directness and author trust.
// most discussed topics
| Topic | Mentions | Sentiment |
|---|---|---|
| Support | 4 | Mostly positive |
| Platform | 4 | Mixed |
| Compliance | 4 | Mixed |
| Pricing | 3 | Mostly negative |
| Onboarding | 3 | Mostly negative |
Reputation subscore
This sentiment feeds the Reputation dimension of the Select Score.
We re-check Reddit monthly; newest mention as of Apr 2026. How we screen and score mentions →
// individual mentions
Bosses screwed us out of 401k this year, what can we do?
“we were told that we switched over to a new PEO system (using some company called Justworks) and a mistake was made so none of us will be able to contribute to our 401Ks until 2023.”
AI summary: User reports that switching to Justworks as a PEO caused a 401k enrollment error that blocked employee contributions for the year.
PEO Provider recommendations please [CT]
“Saw some PEO horror stories with Gusto, so staying away.”
AI summary: Post author is evaluating Justworks (alongside Rippling) for PEO/payroll services for ~15 W2 employees, no verdict yet.
EOR vs PEO for two person staffing firm
“We’re a two-person staffing agency doing both direct hire and contract placements. Right now, we’ve been using an EOR service designed for staffing firms, but they take about 21% of the candidate’s pay rate — which eats a huge chunk of our margin if we're…”
AI summary: Post mentions Justworks as a cheaper PEO option being evaluated, but lacks any direct experience or substantive evaluation of Justworks specifically.
NYC based remote employee is claiming Florida residence to save on taxes. Is the employer liable for any thing fraudulent?
“no state income tax is being withheld for this individual because we're using the Florida address.”
AI summary: Employer uses Justworks PEO for payroll and notes that no state income tax is being withheld for an employee using a Florida address, raising a tax compliance question.
Startup PEO Advice? (i will not promote)
“For Trinet, I like the idea of having an actual relationship manager to help put out fires, but they're expensive and I haven't seen many (if any) positive reviews. Sounds like they also gauge you through medical renewal.”
AI summary: Author demoed Justworks and found reviews positive but sales conversations lacked expertise and onboarding felt impersonal.
PEO to in-house HR system (HiBob/ADP/Rippling/Paylocity) [USA]
“Hi everyone! I’ve recently joined a company as their sole People Ops (HR) person for their US entity with an office in NY (currently with 100 employees, but aiming for 250 by the end of the year throughout the US).”
AI summary: Company currently uses Justworks as a PEO for US payroll, benefits, and compliance, and is evaluating moving to an in-house solution.
US [N/A] ADP Missed filings
“We have since moved to Justworks and have had next to no issues, so it's clear that ADP is just a bloated corporation who doesn't give a shit about their customers.”
AI summary: Author switched from ADP to Justworks and reports having next to no issues since, contrasting it favourably with ADP's compliance failures.
PEO pulling payroll early
“The craziest part, especially compared to our last payroll company is that they pull the money on Tuesday and pay out Friday. The other company was able to have a 2 day turnaround between pull and pay.”
AI summary: Small business owner complains Justworks was mis-sold as a retail-friendly solution, finds payroll more of a headache than their previous provider, and is frustrated by early payroll submission deadlines.
PEO pulling payroll early
“Although Justworks is good for businesses in the 2-50 employee range, they aren’t setup for every style of business. The flexibility is definitely the missing piece. I have a lot of manufacturing businesses that have unique hours and work week schedules.”
AI summary: Commenter says Justworks works well for 2–50 employee businesses but lacks flexibility for manufacturing businesses with non-standard schedules.
PEO Deliberations - Insperity vs ADP TS, Justworks, & Trinet!?!??!??!
“they have had great customer support, an easy to use interface, and having our benefits integrated has saved us money, time, and less mistakes.”
AI summary: Nonprofit of similar size reports switching to Justworks last year and is very happy with customer support, ease of use, and integrated benefits saving time and money.
PEO to in-house HR system (HiBob/ADP/Rippling/Paylocity) [USA]
“With a PEO exit you’ll do yourself a favor if you keep as much the same as possible. If HiBob is familiar and has the capabilities you need for payroll outside the peo id suggest getting pricing from a few others just to compare.”
AI summary: HR advisor says a NY company with 100+ employees should exit Justworks as it's no longer needed at that scale, noting the PEPM cost is high relative to standalone alternatives.
Thoughts on JustWorks the PEO platform?
“The negatives I've heard are that they commonly jack up medical rates 30-40%+ after the first year which leads to high customer churn and dissatisfaction.”
AI summary: Secondhand industry insider says Justworks has straightforward pricing and acceptable tech, but warns of common 30–40%+ medical rate hikes after year one driving churn.
PEO Deliberations - Insperity vs ADP TS, Justworks, & Trinet!?!??!??!
“ADP is tied with United Healthcare and they were just not covering what staff needed. United is also the leader in denials in the country.”
AI summary: User prefers Justworks over ADP for easier front-end navigation and better health insurance (Aetna/One Medical) compared to ADP's United Healthcare.
PEO Deliberations - Insperity vs ADP TS, Justworks, & Trinet!?!??!??!
“We currently are using insperity for our PEO and absolutely hate it -- extremely slow customer support, tickets taking months to get resolved, very expensive, incorrect deductions, etc.”
AI summary: Nonprofit office manager is evaluating Justworks alongside ADP and Trinet as a replacement for Insperity, seeking community feedback but not yet sharing a verdict on Justworks.
EOR or PEO for 2 Person Staffing Firm
“None of them quite have the dedicated service I've seen as recruiting firm focused EORs, though.”
AI summary: Author mentions considering Justworks alongside Rippling but notes neither offers the dedicated service seen with recruiting-firm-focused EORs.
Thoughts on JustWorks the PEO platform?
“it appears they will do just one employee at their mid level PEO Basic service (no health benefits).”
AI summary: User asks whether any PEOs besides Justworks will serve a single-employee business, noting Justworks appears to allow it at the Basic tier without health benefits.
$52k/year on ADP and I can't even get my rep to respond to emails. what are people actually switching to?
“What kind of manufacturing do you do? We switched from adp to Justworks and it was the best decision ever. So far, it’s been night and day in terms of support”
AI summary: Author switched from ADP to Justworks and calls it the best decision ever, citing dramatically better support.
L1A Visa Advice Needed
“My employer is American, I am Canadian living in Canada. We use justworks for payroll and all EOR requirements. I have been on payroll for 2+ years and looking to get L1A and move to USA.”
AI summary: User asks whether being on Justworks payroll for 2+ years as a Canadian employee of a US company qualifies them for an L1A visa.
Thoughts on JustWorks the PEO platform?
“Justworks is decent but PEO is a hard sell.”
AI summary: Commenter says Justworks is 'decent' but frames it in the context of PEO being a hard sell and their own sales experience, not as an EOR user evaluation.
A note on Reddit: not every comment is a genuine, independent user. Some posts come from marketing agencies, competitors or the providers themselves. We screen mentions for relevance before they count toward a score, but we show this discussion as community signal, not verified fact, so weigh it with that in mind.
History & background
Justworks track record & company
// the record over time
How Justworks has moved
Longitudinal readings we keep and most comparison sites don’t. Every point is a real dated snapshot.
Down 2 points since Jun 27, 2026.
| Date | Select Score |
|---|---|
| Jun 27, 2026 | 60/100 |
| Jul 1, 2026 | 61/100 |
| Jul 3, 2026 | 60/100 |
| Jul 13, 2026 | 58/100 |
updated Jul 18, 2026weekly Select Score recompute
// recent updates
What changed for Justworks
Tracked changes to Justworks's Select Score and review ratings
- Select ScoreJul 13, 2026
Now 58/100, from 60.
- G2Jul 16, 2026
Rating now 4.6. +10 new reviews (1,126 total).
Review scores are re-verified weekly. How we verify the data →
// funding history
Justworks funding
$130M raised across 5 disclosed rounds
- Series E$50MJan 28, 2020Led by Union Square Ventures
FirstMark Capital, Bain Capital Ventures, Index Ventures, Redpoint Ventures, Spark Capital, Thrive Capital
Source → - Series D$40MMar 6, 2018Led by FirstMark Capital
Index Ventures, Thrive Capital, Bain Capital, Redpoint Ventures
Source → - Series C$33MMar 10, 2016Led by Redpoint Ventures
Bain Capital Ventures, Thrive Capital, Index Ventures
Source → - Series A$6MJan 1, 2014Led by Thrive Capital
Index Ventures
Source → - Seed$1MJan 1, 2012Source →
// inside the Justworks platform
Inside the Justworks platform
// head to head

