Independent · Algorithm-scored · No pay-to-rank
ADP EOR review
The decision layer
Should you pick ADP?
// adp at a glance
ADP is an Employer of Record provider offering EOR and payroll. It scores 59/100 on the EOR Select index, covers 140 countries and prices on request.
- What it is
- Employer of Record (EOR and payroll)
- Select Score
- 59/100
- Country coverage
- 140 countries
- Entry EOR price
- Quote only
- Third-party rating
- 3.0/5 from 8,058 reviews
As of July 25, 2026 · scored by the EOR Select rating system (methodology)
// the verdict
The verdict
ADP scores 59/100 on the Select Score, strongest on platform and country coverage. Its weakest axis is compliance, the clearest trade-off to weigh before committing.
ADP is a payroll and EOR provider founded in 1949 and headquartered in Roseland, US, with broad global coverage across EOR and payroll services. It operates at scale, supported by multiple security certifications and a wide range of support channels. Quote-based pricing and a large but mixed review record make it a fit for larger organizations that prioritize coverage and platform depth over pricing transparency.
// strengths & watch-outs
Strengths and watch-outs
// strengths
- Broad country coverage (140 countries)
- 5 security certifications on file
- Wide integration support (10 integrations)
- Multiple support channels (6)
// watch-outs
- Community sentiment on Reddit leans negative
- EOR pricing only on request (no public price)
// how it scores
How ADP scores
Covers 140 countries, 76% of the 185-country benchmark.
Pricing is not published, so it is scored below providers that disclose a price. Price transparency is part of the rating.
5 security certifications on file, with a blended third-party review score of 3.04 out of 5 across 8052 reviews (weighted by review volume).
10 listed integrations.
6 support channels on file, with a blended third-party review score of 3.04 out of 5 across 8052 reviews (weighted by review volume).
Based on 10 approved Reddit mentions (1 positive, 0 neutral, 9 negative; 7 first-hand). First-hand accounts weigh more than second-hand remarks. Net community sentiment leans negative; Reputation scored 43.
The total is weighted by how much independent review evidence backs this provider, so it can sit below the average of the categories above. How scoring works
The data record
ADP by the numbers
// pricing
What ADP costs
EOR
Contractor
Payroll
per employee / month
Starting service fees exclude salary and statutory costs. Confirm country-specific inclusions and billing commitment.
verified July 25, 2026provider pricing pages
// platform & operations
How ADP runs
ADP integrates with 10 tools and holds 5 security certifications.
- Security & compliance
- soc2iso27001gdprhipaapci-dss
- Integrations
- WorkdayBambooHRGreenhouseLeverOktaMicrosoft Azure Active DirectoryQuickBooksNetSuiteXeroSage Intacct
- Pay-run frequency
- Bi-weeklySemi-monthly
- Support channels
- Live chatPhoneEmailDedicated CSMKnowledge base24/7 support
- Employee payouts
- Local currency, across 140 countries
- Founded
- 1949
- Headquarters
- Roseland, US
- ADP on LinkedIn →
verified July 25, 2026provider disclosures
// fee transparency
What ADP tells you before you ask
This scores only what ADP publishes, not whether its prices are low. A cost counts as disclosed when we can link the provider’s own page stating it. See the full ranking or how this is scored.
verified July 25, 2026provider disclosures, own-domain sourced
Outside evidence
What the market says about ADP
// reviews across the web
What ADP customers say
4,468 reviews
View on G2 →458 reviews
View on Capterra →3,132 reviews
View on Trustpilot →| Platform | Rating | Change | Reviews | Change |
|---|---|---|---|---|
| G2 | 4.2 | +0.30 | 4,468 | +4,231 |
| Capterra | 4.2 | steady | 458 | +221 |
| Trustpilot | 1.2 | -0.10 | 3,132 | +102 |
// reddit reputation
ADP on Reddit
Across 10 approved Reddit mentions of ADP (as of Jul 2026), 10% were positive, 0% neutral and 90% negative. The most-discussed topics were platform, support, pricing. We screen each mention for relevance, then label sentiment. Unfiltered operator experience, separate from our Select Score.
10 mentions · 7 first-hand
// key takeaways
What people praise
- Compliance (1)
Common complaints
- Platform (6)
- Support (5)
- Pricing (2)
Raw counts. The Reputation score also weighs recency, first-hand directness and author trust.
// most discussed topics
| Topic | Mentions | Sentiment |
|---|---|---|
| Platform | 6 | Mostly negative |
| Support | 5 | Mostly negative |
| Pricing | 3 | Mostly negative |
| Compliance | 1 | Mostly positive |
Reputation subscore
This sentiment feeds the Reputation dimension of the Select Score.
We re-check Reddit monthly; newest mention as of Jul 2026. How we screen and score mentions →
// individual mentions
$52k/year on ADP and I can't even get my rep to respond to emails. what are people actually switching to?
“I'm on my 4th one in 3 years. The current guy takes 3-5 business days to respond to basic questions. Last week I needed to add a new earnings code for a shift differential and it took 8 days to get it done.”
AI summary: Payroll manager vents about ADP Workforce Now: opaque pricing increases, unresponsive reps, outdated reporting, and broken benefits integrations after 4 years.
ADP Current Issue Dispersing Payroll Funds - 7/23/2026
“I called ADP just now and they acknowledged a "widespread internal error" related to paychecks not hitting banks.”
AI summary: Employer reports ADP failed to deliver most employees' paychecks despite funds clearing, and ADP acknowledged a widespread internal error with no ETA.
Backing out of ADP contract before any actual payroll happens?
“ADP salespeople tend to overpromise and the system underdelivers.”
AI summary: User says ADP salespeople overpromise and the system underdelivers, framing a contract dispute as a legal rather than payroll issue.
Why does everyone recommend Gusto for payroll?
“QuickBooks payroll is still missing basic features, and it's terrible to work with whoever there's an issue”
AI summary: Commenter suggests ADP persists mainly due to its referral program rather than service quality, implying Paychex is the better option.
1 Global Payroll Vendor recommendation
AI summary: Experienced Workday integrations consultant advises staying away from ADP for global payroll, calling them inflexible due to their size and large existing customer base.
Paying remote employees
“Our insurance is cheaper and better, and they handle all the interstate stuff. So far, it's been a breeze.”
AI summary: User reports migrating to ADP's PEO, finding insurance cheaper and better, and the interstate payroll handling easy so far.
Paying remote employees
“My biggest advice: Avoid ADP at all costs. I hate them!”
AI summary: Author strongly warns against using ADP, saying they hate them.
1 Global Payroll Vendor recommendation
“ADP is popular but a nightmare to integrate with . Very inflexible . NGA or Alight now has pathetic support after go live”
AI summary: Author calls ADP popular but a nightmare to integrate with and very inflexible for global payroll.
ADP Processing Q
AI summary: User complains that ADP provides inconsistent answers, shows no interest in innovating, and doesn't care about clients, while expressing hope to switch to Workday in 2027.
Feedback on Paycom, Paylocity, Morris & Garritano [CA]
“For all of the horrible service we get with ADP TotalSource, all the service providers we evaluated demonstrated that we're getting a decent deal with ADP TotalSource.”
AI summary: Company moving off ADP TotalSource criticises its service quality and pricing opacity, but concedes benefits pricing is competitive versus the open market.
A note on Reddit: not every comment is a genuine, independent user. Some posts come from marketing agencies, competitors or the providers themselves. We screen mentions for relevance before they count toward a score, but we show this discussion as community signal, not verified fact, so weigh it with that in mind.
History & background
ADP track record & company
// the record over time
How ADP has moved
Longitudinal readings we keep and most comparison sites don’t. Every point is a real dated snapshot.
Down 11 points since Jun 27, 2026.
| Date | Select Score |
|---|---|
| Jun 27, 2026 | 70/100 |
| Jul 3, 2026 | 66/100 |
| Jul 27, 2026 | 62/100 |
| Oct 1, 2026 | 59/100 |
updated Oct 15, 2026weekly Select Score recompute
// recent updates
What changed for ADP
Tracked changes to ADP's Select Score and review ratings
- Select ScoreOct 1, 2026
Now 59/100, from 62.
- TrustpilotOct 16, 2026
Rating now 1.2, from 1.3. +102 new reviews (3,132 total).
- CapterraSep 22, 2026
Rating now 4.2. +221 new reviews (458 total).
Review scores are re-verified weekly. How we verify the data →
